Please express your interest in participating in this course. Dates will be determined according to demand. Additional details about the course and the facilitator are provided below.

Mastering negotiation and influence to deliver public value with integrity.

Course Overview

This interactive workshop equips public sector professionals with the skills and confidence to influence outcomes with integrity. Through case studies, practical exercises, and role plays, participants explore a structured negotiation framework, learn to manage dynamics and power, and adapt their approach to achieve win-win agreements that deliver clarity, accountability, and public value.

Key Learnings
  • Identify negotiation scenarios and manage processes, relationships, and results.
  • Use a structured approach to plan, prepare, and adjust methods with BATNAs, interests, and objectives.
  • Improve interpersonal skills to manage dynamics, influence ethically, and finalise agreements that promote clarity and public value.

Facilitator

Meet your facilitator

Fiona Maggs

Senior Faculty Member
Academy Global

Planning to book for a team? A bulk booking discount is available when you enrol three or more participants, or book three or more courses. Many of our courses can also be delivered exclusively for your organisation, either virtually or in person, and tailored to suit your team’s needs. Contact us to discuss your booking and available options.