This interactive workshop helps public sector professionals enhance both management and leadership capability. Participants discover how to balance managing systems, processes, and performance with leading people, shaping culture, and supporting change. Using public sector relevant scenarios, tools, and practical exercises, they build confidence to exercise authority, influence effectively, and navigate complex or uncertain environments.

• Differentiate between management and leadership, applying each effectively in context.
• Build authority, communication, and self-awareness to influence and support others.
• Use practical tools and public sector scenarios to manage performance, lead teams, and navigate change confidently.